Privacy Policy

Effective Date: 5/7/2026

RZ Junk Removal respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, booking requests, phone calls, emails, text messages, and other communications.

By using this website or contacting RZ Junk Removal, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, schedule a pickup, or submit a form on our website.

This information may include:

• Name
• Phone number
• Email address
• Service address or general location
• Details about the junk removal service requested
• Photos or descriptions of items to be removed, if submitted
• Any other information you choose to provide

Our website may also collect basic technical information, such as your IP address, browser type, device information, pages visited, and general website usage data through cookies, analytics tools, or similar technologies.

How We Use Your Information

RZ Junk Removal may use the information we collect to:

• Respond to quote requests and customer inquiries
• Schedule pickups or on-site estimates
• Provide junk removal services
• Communicate about appointments, pricing, or service details
• Improve our website, customer service, and marketing
• Send follow-up messages related to your request
• Maintain business records
• Comply with legal, tax, insurance, or safety requirements

We do not sell your personal information.

Text Messages, Calls, and Emails

If you provide your phone number or email address, RZ Junk Removal may contact you about your quote request, appointment, service details, follow-up questions, or related business communications.

Message and data rates may apply depending on your phone carrier. You may ask us to stop contacting you at any time by replying “STOP” to text messages, unsubscribing where available, or contacting us directly.

Website Cookies and Analytics

Our website may use cookies, analytics tools, or similar technologies to help us understand how visitors use the website and to improve the user experience.

Squarespace and other third-party services may collect certain technical information when visitors use this website. These services may use cookies or similar technologies to provide website functionality, security, analytics, and performance tracking. Squarespace provides sample privacy policy language because websites may be required to disclose how visitor data is collected and used.

You can usually adjust your browser settings to block or delete cookies. Some parts of the website may not work properly if cookies are disabled.

How We Share Information

RZ Junk Removal may share information only when necessary to operate the business and provide services.

We may share information with:

• Website hosting and form providers
• Scheduling or communication tools
• Payment processors, if applicable
• Advertising or analytics platforms, if used
• Service providers who help operate the business
• Legal, tax, insurance, or regulatory professionals when necessary
• Authorities if required by law or to protect safety, rights, or property

We do not sell customer information to third parties.

Third-Party Links and Services

Our website may include links to third-party websites, social media pages, booking tools, payment processors, or advertising platforms. RZ Junk Removal is not responsible for the privacy practices, content, or policies of third-party websites or services.

Customers should review the privacy policies of any third-party services they use.

Data Security

We take reasonable steps to protect the information submitted to us. However, no website, email, form, text message, or online system can be guaranteed to be completely secure. Customers should avoid submitting sensitive information through website forms unless necessary.

Data Retention

We may keep customer information for as long as necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and operate the business.

California Privacy Rights

California residents may have the right to request information about the personal information a business collects, how it is used, and whether it is shared. California residents may also have the right to request deletion of certain personal information, subject to legal exceptions.

RZ Junk Removal does not sell personal information. If you would like to ask about, update, or request deletion of your information, please contact us using the contact information below.

Children’s Privacy

This website is intended for general audiences and is not directed toward children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

Changes to This Privacy Policy

RZ Junk Removal may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.